Privacy Policy
Introduction
At IELTS.Live, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you use our IELTS online service platform.
1. Information We Collect
We collect the following types of information when you interact with our platform:
- Personal Information: This includes your name, email address, phone number, and any other information you provide during registration, payment, or communication with us.
- Usage Data: We collect information about how you use the platform, such as your IP address, browser type, pages visited, and the duration of your session.
- Payment Information: If you make purchases on the platform, we collect payment details (such as credit card information) through a secure third-party payment processor.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To register your account, manage your profile, process your payments, and provide IELTS-related services such as test preparation, quizzes, and performance tracking.
- Communication: To send important notices, updates, and promotional materials that may be of interest to you. You may opt-out of marketing communications at any time.
- Improvement: To analyze usage patterns and improve the functionality and user experience of the platform.
- Compliance: To comply with legal obligations and protect our platform against fraudulent or unauthorized activities.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating the platform, processing payments, or performing analytics, provided they agree to keep your information confidential.
- Legal Obligations: We may disclose your information if required by law or in response to a legal request.
4. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may request corrections to inaccurate or incomplete information.
- Deletion: You may request the deletion of your data, subject to certain exceptions.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions included in each email.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to track usage patterns and enhance your experience on the platform. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the “Last Updated” date above
10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us.